Uncategorized Archives | ConMet
Cultivating a “Service to Others” Mindset at ConMet
An article by John Waters | Nov. 29, 2022 – At ConMet, everything we do is guided by our core values. Two of those core values – Integrity and Respect for People – have driven us to look beyond our business practices...
Unparalleled Customer Support
At ConMet, we’re your dedicated partner at every turn, offering comprehensive assistance from responsive customer service and hassle-free warranty claims to expert product support and in-depth service training.
General Inquiries
Aftermarket & Service
Sales Support
Aftermarket Sales course modules
Module 1
Hub Technology
Understand the innovation behind ConMet’s PreSet® and PreSet Plus® hubs.
Module 2
“The App” Sales Tool
Learn how to leverage the ConMet App to find parts fast and close sales faster.
Module 3
Selling Situations
Master real-world sales scenarios and how to position ConMet solutions with confidence.
What you will gain
This course offers significant advantages for sales professionals who are selling wheel hub assemblies in the heavy-duty truck and trailer market. By completing the training, you will be better equipped to educate fleet seeking wheel end solutions, overcome objections, and close more deals with confidence.
Product expertise = credibility
You’ll gain in-depth knowledge of PreSet® and PreSet Plus® hubs, including their design, benefits, and applications—making you a trusted advisor to your customers.
Sell smarter, not harder
Learn how to position PreSet® and PreSet Plus® hubs as the smarter alternative to conventional hubs — saving your customers time, labor, and money.
Turn objections into opportunities
Master real-world selling situations where customers are price-sensitive, unsure about part numbers, or planning to rebuild. You’ll learn how to guide them toward better decisions using total cost of ownership.
Upsell opportunities
You’ll learn how to position PreSet Plus as a premium upgrade with added features like the integrated spindle nut and extended warranty—helping you increase average order value.
Leverage the ConMet App like a pro
Discover how to use the app to quickly identify parts, calculate ROI, and close deals faster — even when customers don’t have part numbers.
Market awareness
With over 30 million hubs on the road and 2 million replacements needed annually, you’ll understand the size of the opportunity and how to target the right customers.
Confidence in conversations
Whether you’re talking to technicians, fleet managers, or parts buyers, you’ll speak their language and build trust through technical fluency.
Brake Drums 101 course modules
Module 3
Brake Drum Inspection
Master inspection techniques to identify wear patterns, heat damage, cracks, and other conditions that affect drum performance and safety.
Module 4
Brake Drum Replacement
Discover when and why to replace brake drums, how to select the correct replacement, and the importance of replacing drums and linings in pairs.
What you will gain
This course is ideal for technicians, service managers, and anyone involved in brake system maintenance. By completing the training, you’ll gain the confidence and technical fluency to perform brake drum service safely and effectively.
Technical mastery = safer, smarter braking
You’ll gain in-depth knowledge of ConMet brake drums, including identification, inspection criteria, and service procedures — making you a more capable and trusted technician.
Service with confidence
Learn how to properly remove, inspect, and replace brake drums using OEM-approved methods — reducing downtime and preventing costly mistakes.
Prevent failures before they happen
Master inspection techniques that help you catch early signs of wear, overheating, or improper installation — keeping vehicles on the road longer.
Know your drums
Understand how to identify ConMet drums using casting marks, part numbers, and date codes — and how to match them to the correct wheel mounting system.
Balance and safety
Learn how ConMet drums are balanced at the factory and how proper storage and handling can prevent damage and ensure long-term performance.
Grow your knowledge and confidence
By completing all five modules, you’ll gain valuable insights into ConMet brake drum systems, service procedures, and best practices. This course is designed to support your understanding of brake components and help you feel more confident when working with drum brake assemblies.
Wheel Hubs 101 course modules
Module 5
Lubrication
Understand the importance of proper lubrication and how to apply oil or semi-fluid grease based on hub type.
Module 6
Wheel Hub and Rotor
Learn how to inspect, remove, and replace disc brake rotors, including identifying wear patterns and damage.
What you will gain
This course is ideal for technicians, service managers, and anyone involved in wheel end maintenance. By completing the training, you’ll gain the confidence and technical fluency to perform hub service safely and effectively.